Shipping Policy

Last Updated: June 2026

At BAUSY, we are committed to delivering your order as quickly and securely as possible.

This Shipping Policy explains how we process, dispatch, and deliver orders placed through bausy.co.uk.

1. Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, product launches, sales events, or holidays, processing times may be longer.

2. Shipping Destinations

BAUSY currently ships to selected destinations, including the United Kingdom.

Shipping availability may vary depending on location and courier services.

If we are unable to ship to your location after an order is placed, we will contact you and provide a refund where appropriate.

3. Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed.

Typical delivery estimates are:

United Kingdom

Standard Delivery: 2–7 business days after dispatch

International Orders

Estimated delivery times vary by destination and courier.

Actual delivery times may be affected by:

Customs inspections
Postal or courier delays
Severe weather
Public holidays
Events beyond our reasonable control

4. Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

Any applicable shipping charges will be clearly shown during the checkout process.

We reserve the right to update shipping rates at any time.

5. Customs, Duties and Taxes

For international orders, customs duties, import taxes, VAT, handling fees, and other local charges may apply.

These charges are determined by local authorities and are outside BAUSY's control.

Unless otherwise stated, customers are responsible for paying any customs duties, import taxes, VAT, or additional charges required by their local authorities.

Failure to pay applicable customs charges may result in delays, returns, or destruction of the shipment by local authorities.

6. Order Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Tracking updates are provided by third-party shipping carriers and may not update immediately.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

BAUSY is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping details provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible at:

Email: bausyuk@gmail.com

We cannot guarantee that changes can be made once an order has entered the fulfilment process.

8. Lost, Delayed or Damaged Shipments

If your order appears to be lost, significantly delayed, or arrives damaged, please contact us promptly.

When contacting us, please provide:

Your order number
A description of the issue
Photographs of any damage, where applicable

We will work with the shipping carrier to investigate the matter and determine an appropriate resolution.

9. Failed Deliveries and Returned Packages

If a package is returned to BAUSY because:

The delivery address was incorrect
The shipment was refused
The package was not collected

we may contact you to arrange reshipment.

Additional shipping charges may apply.

If you choose not to have the order reshipped, a refund may be issued less any shipping costs already incurred, where permitted by law.

10. Risk and Ownership

Ownership of products transfers to the customer once full payment has been received.

Risk of loss or damage passes to the customer upon delivery of the goods to the delivery address provided during checkout.

11. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact:

BAUSY

Website: bausy.co.uk